The Jadu Blog

Introducing the Datasets module: Smarter, faster forms for everyone

Alison Hook — Wed, 08 Apr 2026 13:33:38 GMT

When building digital services, every detail matters - especially the forms your customers use daily. From applying for permits to submitting service requests, forms are often the first point of contact between citizens and councils. The new Datasets Module for Jadu Central Forms simplifies, streamlines, and enhances the user experience of designing and managing those forms.

Why traditional site search is quietly failing users

abby.shillaker@jadu.net (Abby Shillaker) — Fri, 13 Feb 2026 10:27:48 GMT

For years, website search has been viewed as a basic function or a nice-to-have, rather than a strategic asset. Most of the time, they function ok - it exists. Since it rarely draws attention when it fails, it's often left unchanged.

Swindon Borough Council: Past, present and future

abby.shillaker@jadu.net (Abby Shillaker) — Tue, 03 Feb 2026 12:37:36 GMT

Sam Mowbray, Chief Executive at Swindon Borough Council, recently joined us at ‘Transforming Swindon: A look back, and forward, at digital innovation’, our event that shone a light on the work Swindon Borough Council has been doing over the past 8 years of working with Jadu.

Measurable impact: How Jadu Connect is powering real results for Swindon

abby.shillaker@jadu.net (Abby Shillaker) — Tue, 03 Feb 2026 11:34:16 GMT

Swindon Borough Council’s transformation journey hasn’t just been about new technology - it’s been about measurable change, and through Jadu Connect, the Swindon team is delivering services faster than ever, offering clearer communication and providing better outcomes for both residents and colleagues.

From chaos to calm: How Jadu helped Swindon Borough Council transform waste services

abby.shillaker@jadu.net (Abby Shillaker) — Tue, 20 Jan 2026 11:40:02 GMT

At Swindon Borough Council, the waste and recycling team have seen it all. From the days of chaotic queues at the tip and frustrated residents, to a streamlined, accessible and fully digital experience that local residents now describe as a “godsend”. At the heart of that transformation? Jadu Connect.

How Swindon Borough Council use Jadu Connect to transform public services

abby.shillaker@jadu.net (Abby Shillaker) — Thu, 15 Jan 2026 16:03:27 GMT

Swindon Borough Council has spent several years rethinking its service delivery to place residents at the heart of its efforts while also improving efficiency and achieving cost savings. A key component of this transformation is the council's Business Improvement Team, which utilises Jadu Connect.

Reorganisation that works: The digital priorities that will shape England’s new authorities

David Eaton — Mon, 15 Dec 2025 11:45:00 GMT

The benefits commonly associated with Local Government Reorganisation (LGR) in England are well documented: improved financial sustainability, better integrated public services, greater opportunities for devolution, enhanced efficiency, and the potential to drive local economic growth.

Local Government Reorganisation: The hidden democratic risks

David Eaton — Mon, 08 Dec 2025 15:08:49 GMT

While the Ministry of Housing, Communities and Local Government (MHCLG) and the Local Government Association (LGA) highlight improved accountability as a key benefit of Local Government Reorganisation (LGR) occurring across the UK, discussions with various councils reveal a more complex situation. Many officers and members express increasing concern that reducing the number of elected representatives, coupled with the creation of much larger administrative areas, may lead to unintended consequences. These include lower voter turnout, diminished trust in local institutions, and an overall decline in the health of democratic accountability.

Jadu Assist: The next evolution in AI-assisted content authoring, accessibility checks and refined workflow management

marketing@jadu.net (Jadu Marketing) — Mon, 17 Nov 2025 14:30:00 GMT

Jadu Assist is the next step in the evolution of the user experience within Jadu Central and Jadu Connect. What began as Jadu Labs, a space for exploring new functionality on the Jadu platform, has now evolved into Jadu Assist, a powerful tool that combines customisation tools with new AI-powered features.

Beyond freshers week: How UK universities can support students when they need it most

abby.shillaker@jadu.net (Abby Shillaker) — Tue, 28 Oct 2025 17:17:02 GMT

Starting university is one of life’s biggest transitions. For most students, it's the first taste of independence and life outside the family home, including managing rent, budgeting student loans, doing a weekly food shop, and navigating new academic expectations and experiences. For international students, this is heightened as it's often combined with adapting to an entirely new culture, education system and sometimes, a new language.