Jadu Agent-Ex: Search

Find what matters. Understand what’s asked. Deliver the right answer.

By leveraging AI content indexing, Agent-Ex: Search transforms traditional website search into an intelligent experience. It understands natural language queries, retrieves precise answers, and responds in a tone that’s clear, inclusive, and accessible for every user.

See Agent-Ex: Search in action

Jadu Agent-Ex: Search works with any Web CMS platform. Whether you're supporting students, engaging customers in commercial enterprises or reducing pressure on government contact centres, Agent-Ex: Search helps you deliver better digital services.

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Local and central Government

When traditional keyword search fails, residents feel it. In the public sector, responsiveness is key. Residents expect easy access to information and services 24/7, without enduring long wait times, complex website navigation, or confusing forms and answers.

How Agent‑Ex: Search helps Local Authorities:

Multilingual support: With Agent-Ex: Search, you can serve diverse communities with agents that handle both voice and text queries in over 70 languages.
Intelligent routing: AI categorises and directs enquiries to the appropriate page or department, reducing administrative burden.
Available instantly, 24/7: Answers residents' common questions about waste collections, local events, permits or noisy neighbours, instantly.

Higher education

Universities and colleges engage with a wide range of users every day, including students, alumni, parents and staff, across admissions, alumni relations, learning and support. Managing high volumes of enquiries while forging and maintaining a personal touch can be challenging, especially under tight budgets, time constraints and high expectations.

How Agent‑Ex: Search aids higher education institutions:

Admissions assistance: During peak admission times, Agent-Ex: Search is able to handle thousands of queries about courses, financial aid and accommodations, freeing up staff for more complex calls.
Academic support: Students can get instant answers about library hours, building access, support services, course modules and all other questions 24/7.
Parental guidance: Parents and guardians can access clear information about campus safety and policies, enrollment, and student support channels from anywhere in the world, without needing to contact staff directly.

Commercial sector

In retail, insurance, finance and other commercial sectors, customer experience is paramount. Today, customers want fast, accurate services across all touchpoints to maintain brand loyalty.

How Agent‑Ex: Search assists commercial enterprises:

Omnichannel-ready web support: AI delivers seamless, consistent assistance across your website, ensuring users get help wherever they navigate on your site.
24/7 availability: AI allows for consistent customer service anytime, anywhere.
Data-driven insights: Analyse customer interactions to find common question trends and see where your customers need help most.

Jadu Agent-Ex: Search